AI Receptionist SaaS

Key FeaturesAI Chat Engine

• Google Gemini 2.0 Flash powers all conversations
• Unified prompt system ensures consistent AI personality across every channel
• Automatic lead capture -- extracts name, email, and phone from natural conversation
• Clinical memory bank retains patient context between sessions
• AI intent analysis generates clinical briefings from conversation history
• Configurable AI personality (luxury, clinical, holistic, friendly)
• Custom master prompt per clinic

Multi-Channel Messaging

• Web Widget -- embeddable chat widget (single script tag) with realtime staff message delivery
• Instagram DMs -- receive and reply to Instagram messages from the dashboard
• Facebook Messenger -- full Messenger integration with page token management
• WhatsApp Business -- Meta Embedded Signup flow for client onboarding
• Unified inbox combines all channels with filtering, search, and unread counts

Smart Human Handoff

• Echo detection: when staff replies from native Instagram/Facebook/WhatsApp, AI auto-pauses
• 4-hour timeout auto-resumes AI after human stops responding
• Manual takeover toggle from inbox
• Whisper mode for internal staff notes (invisible to customers)
• Message deduplication prevents duplicate delivery

Voice AI Receptionist

• Live bidirectional voice powered by Gemini Live API
• 6 selectable voice personalities
• Real-time transcript display
• Volume monitoring with visual meter
• Full clinic context injected (services, FAQs, hours)

Booking & Payments

• AI shares booking links during conversation
• Stripe Checkout for subscription payments
• Stripe Billing Portal for self-service management
• Payment link generation for individual bookings
• Google Calendar integration for availability checking and event creation
• Appointment confirmation emails

Analytics Dashboard

• Conversations, leads captured, AI resolution rate, active channels
• Message volume charts (area, bar, line)
• Channel performance comparison
• Lead acquisition trends
• Booking link conversion tracking
• 7/30/90-day filtering

Lead Management

• Virtual-scrolled lead list (handles 1000+ records)
• AI-powered intent analysis per lead
• Sentiment tracking (positive, negative, neutral)
• Lifetime value calculation
• Bulk operations (select, delete)
• Contact info auto-extraction from conversations

Knowledge Base & Training

• FAQ management (create, edit, delete)
• Website auto-scanner extracts services and content via AI
• Multiple source types: text, URLs, PDFs, CSVs
• Master prompt editor for deep AI customization
• Business templates for 8+ industry types

Billing & Subscriptions

• 3-tier pricing: Starter ($99), Professional ($299), Enterprise ($999)
• 14-day free trial
• Usage tracking with message limits and progress bars
• Stripe webhook handles subscription lifecycle (created, updated, canceled, payment failed)
• Past-due payment alerts and self-service resolution

Multi-Tenant Admin Panel

• Super admin dashboard with platform-wide metrics
• Clinic management (list, search, suspend, view usage)
• Masquerade mode (view any clinic as their admin)
• Revenue tracking across all tenants

Onboarding Flow

• 4-step guided setup: business type, profile, AI personality, services/team
• Pre-built templates for MedSpa, Salon, Dental, Wellness, Fitness, Restaurant, Professional Services, Home Services
• Auto-generates master prompt from selections
• Progressive save (no data loss between steps)

Market Opportunity

• 30,000+ MedSpas in the US alone, growing 12-15% annually
• $15B+ US medical aesthetics market
• Service businesses spend $500-2,000/mo on receptionist staff
• 67% of appointment requests happen outside business hours
• AI receptionist replaces after-hours answering services at a fraction of the cost
• Expanding TAM: salons, dental, wellness, fitness, restaurants, home services

Growth Potential

• SEO/Content marketing -- rank for "AI receptionist for MedSpa", "automated booking assistant"
• Agency/reseller model -- white-label Enterprise tier for marketing agencies
• API marketplace -- charge for premium integrations (Google Calendar, EMR systems)
• Usage-based pricing -- charge per AI conversation beyond plan limits
• Vertical expansion -- templates already built for 8+ business types
• International -- WhatsApp integration opens Latin America, Europe, Asia markets

What You'll Need

• Vercel account (free tier works, Pro recommended)
• Supabase account (Pro plan ~$25/mo for production)
• Google AI API key (Gemini, pay-per-use)
• Stripe account (standard processing fees)
• Meta Developer account (for Facebook/Instagram/WhatsApp)
• Domain

Why I'm Selling

Founder is focused on other ventures and looking for a buyer who can dedicate full attention to scaling this platform. The product is fully built, deployed, and processing real messages. It needs a growth-focused operator to acquire customers and expand the feature set.

Includes: Full source code, database, deployment documentation, 30 days of after sell transition support.

We can help you deploy the application after sale for small fee.